This course introduces you to the key aspects of customer value management to support business growth and development.
A key development in marketing and management practice in the last decade has been the growth of customer relationship management (CRM). This course will provide you with the knowledge and insight to maintain customers and understand how your customers feel about your products and services.
During this course you will cover the following topics:
We have a team of staff dedicated to providing learning support if it is required and a welfare team that are on hand to offer guidance, support and help when needed. Additionally, eligible students can access a wide range of finance and funding support to help them during their time at college.
For further information on student support please visit: wvr.ac.uk/college-life/student-support
The college offers a range of flexible learning opportunities to learners. Professional qualifications are delivered within our specialist Business School and are supported through digital virtual learning environments and digital learning tools. Our teachers are highly experienced and skilled in their specialist professional sectors and enhance the courses they teach on with their excellent industry links.
There are no formal entry requirements for this course but you are expected to have an enthusiasm and interest in the area and in professional skill development.